Empower healthcare with us: your expertise, our innovation.

Join our Business Consulting team as a Clinical Business Analyst. Be part of a supportive and collaborative team that values your expertise. In the rapidly evolving landscape of healthcare, the Business Consulting team plays a pivotal role. This team is an integral part of the Digital Health Services department, servicing Northern Sydney Local Health District (NSLHD) and Central Coast Local Health District (CCLHD).
Our work is more than just a job - it’s about making a real difference to patients, health consumers, clinicians, and other healthcare staff. We’re committed to improving processes and workflows and providing innovative and usable digital health solutions to our stakeholders.

Benefits in addition to base salary:

Temporary Full-Time position with possibility of ongoing employment and some work from home arrangements (up to two days a week).
4 weeks annual leave (plus 17.5% leave loading)
Monthly Allocated Day Off (ADO) x 12 per year
Access to:
Fitness Passport
Novated car leasing
Salary packaging
Learning and professional development opportunities

Employment Type: Temporary Full Time up to 3 years with possibility of ongoing employment
Position Classification: Health Manager (Level 3)
Remuneration: $2,436.82 - $2,768.26 per week
Hours Per Week: 38
Requisition ID: REQ541631

Who we are : We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working
Office based at Royal North Shore Hospital, St Leonards or at Gosford Hospital, Gosford.

Our team supports all facilities across NSLHD & CCLHD, so travel to other sites within NSLHD and CCLHD is required.

What you'll be doing

As a Clinical Business Analyst will be responsible for bridging the gap between our stakeholders and technical teams, ensuring seamless communication and successful delivery of digital health transformation initiatives across both CCLHD and NSLHD, by leading project work which includes:

Business process review and analysis
Workflow mapping
Requirements elicitation and prioritisation
Specification documentation
Planning and facilitation of user acceptance testing
Production of training and change management materials
Establishment and management of governance and endorsement processes
Continuous stakeholder engagement
Change Management
Managing Benefits
Risk and issue management
Post implementation review

The Clinical Business Analyst will be working with stakeholders across Northern Sydney and Central Coast Local Health Districts, for identification and implementation of business and organisational change management initiatives in the context of Clinical Systems.
This position is also involved in creation and review of policies and procedures, assisting with tender documentation, briefs and business cases.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.

Candidates will need to meet the following criteria:

Qualifications in Health / Health Sciences or equivalent work experience in a Digital health environment and/or in hospital environments.

Demonstrated experience in leading Digital Health initiatives and projects.
(Please provide examples of 1-2 Digital Health projects you were involved in and describe your role in the project.)

Proficiency in Microsoft Teams, Visio, Project, PowerPoint, Word, and Excel.

Extensive experience in conducting business process re-design, documentation of workflows diagrams, benefits realisation, and change management documents.

Highly developed analytical and problem-solving skills.
(Please provide two examples of a complex issue you have encountered during a project and how you led to a resolution or managed the problem.)

Strong negotiation skills and the ability to work within multidisciplinary teams and with key stakeholders, both internal and external to the organisation, to achieve desired outcomes.

Need more information?

For role related queries or questions contact Rachel Nicholls on Rachel.Nicholls@health.nsw.gov.au

Applications Close: 6 January 2025

Northern Sydney Local Health District

Jobs

Clinical Business Analyst