The Role

As an organisation we’re committed to providing the best services to our tenants - looking at our business systems, processes and ways of working through a critical lens and delivering improvement projects is key to ensuring we achieve this mission. As we embark upon the delivery of our new Corporate Plan 2025-2030, there couldn't be a better time to join us and contribute to the successful delivery of our transformational Corporate Strategy!

As a Senior Business Analyst, you’ll lead business analysis through the entire end-to-end project lifecycle, from discovery and early business case development, shaping ideas into viable projects through to effective handover to business as usual. You’ll have the opportunity to work on a wide range of projects, including complex system improvements or implementations, digital development, and business process improvements. These projects could be multi-million pounds in budget, to give you an idea of size and scale, and are set to make a big impact on tenant and colleague experience, alike.

Throughout the project lifecycle, you’ll conduct analysis and facilitate discussion to shape ideas into viable projects – using your understanding of the business context to develop pragmatic business requirements and processes which contribute to effective business solutions. You will challenge stakeholders and help them design future ways of working. You’ll play a key role in transitioning business requirements to solution and importantly, support project impacts to be impactful and sustainable by ensuring a smooth and effective handover to business as usual.

Interested? Please read on to find out who we’re looking for!

Our ideal candidate?

You’ll hold a relevant Degree, professional qualification (e.g. a Business Analysis Diploma) or equivalent experience
You’ll be an experienced Business Analyst with a track record of working on multiple, large-scale projects throughout the project lifecycle; working closely with teams within both a Waterfall and an Agile environment.
Importantly, you’ll demonstrate a talent for not only absorbing detail, but the ability to present this back in way appropriate to the audience, understanding the big picture and different perspectives.

To maintain visibility with customers and strong working relationships across our organisation, the successful candidate should expect to work from a Midland Heart site 3 days per week.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Interested? Please click "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal and submit a CV and a cover letter explaining how your experience and skills meet the requirements of the role.

We reserve the right to close the advert early based on the volume of applications received.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Midland Heart

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Senior Business Analyst