We have a great opportunity available for a highly organised and thorough person who enjoys working in a close-knit team and can be flexible where required. This role will be based in Wollongong. This is a hybrid role that has a requirement of working at least three days a week in the office.

Reporting to the Communications Team Leader, the Business Systems Analyst will be responsible for investigating matters and providing solutions. The role will also be accountable for the extraction of figures and data from systems and ensuring the quality of this. The BSA will also work closely with IT teams to schedule jobs across the system.

Business Systems Analyst

We will count on you to:

Review systems and data
Diagnose problems and resolve these with users
Make appropriate changes to documentation
Monitor systems performance
Implement appropriate solutions
Develop functional specifications that design and document desired outcome of system enhancement /development which will communicate the user requirements in technical terms to analyst programmers
Review business requirements to produce quality systems functionality during the design phase of a project
Create suitable test scenarios, test plans and strategies.

What you need to have:

Previous experience working as a BSA/BA
Working knowledge of SQL
Experience interpreting business requirements and data
Strong stakeholder management skills and the ability to converse with both end-users and IT employees at all levels of the organisation.

What makes you stand out?

Previous experience in producing member statements.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Mercer

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Business Systems Analyst