Overview:

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Essential Job Summary::

Exciting opportunity to join a growing Business Process Optimization team as the organization is about to embark on a business transformation journey. The Business Process Analyst is responsible for eliciting, analyzing and documenting the people, process and technology needs of the various functional business areas within IWS; mapping out existing and future state processes; identifying opportunities for improvement; and working with various stakeholders including functional leaders, IT teams to implement optimized processes. Business Process Analyst also helps with creating training documentation; testing and implementing new solutions; and progressively making changes to improve processes further.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.:

Collaborate with business stakeholders to create end to end process flows and document current business processes
Identify and document areas for improvement and develop solutions involving process change, responsibility change, system change, data corrections activities etc.
Collaborate with functional leads to implement the changes, track results and be able to report out progress.
Facilitate communication and ensure alignment on goals across teams.
Transforms into Subject Matter expert for assigned functions / processes/new applications.
Evaluates current training methods and materials for assigned group, and recommends improvements. Reviews and creates training as needed.
Performs profiling and analysis of data from source systems and helps map into destination systems.
Supports quality assurance and control efforts through the use of data analysis as part of pre- and post-implementation reviews for projects.
Performs other job related duties as assigned.

Requirements and Qualifications::

Education: Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience in Business Administration or similar area of study.
Experience: 1 to 3 years of experience as a Business Analyst.
Ability to handle change, multitask and keep up with a fast pace and consistently growing environment.
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
Should have requirement gathering and documentation experience
Should be able to work closely with the business stakeholders and work towards the solutioning of the requirements
Effective written and verbal communication
Able to create process flow diagrams during business discussions with proficiency in solutions like Visio a must
Experience in Sales and customer service domain or Transportation / Logistics Operations preferred
Proficiency in using data analysis tools such as Excel and Power BI.
Experience with CRM platforms (e.g., Salesforce) and customer service software a plus.

Additional Information:

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Range Minimum: USD $80,000.00/Yr. Salary Range Maximum: USD $100,000.00/Yr.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Interstate Waste Services

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Business Process Analyst