Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

Collaborate with stakeholders to understand business goals, processes, and needs.
Elicit and document clear and comprehensive business requirements.
Analyze current business processes and systems to identify inefficiencies and areas for improvement.
Translate high-level business objectives into actionable technical specifications.
This involves conducting workshops and research to fully understand the needs and goals of the project.
Ensure data accuracy, completeness, and consistency in all reporting deliverables.
Create automated reports that provide regular updates to relevant teams.

Solution Design:

Develop detailed functional specifications and use cases based on gathered requirements.
Collaborate with development teams to design solutions that align with business needs.
Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

Identify process bottlenecks and areas for optimization.
Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

Assist in project planning, estimation, and prioritization of tasks.
Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
Provide ongoing support during implementation and post-implementation phases.
Take immediate response action on the issues.

Requirements Prioritization:

Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
Stay up-to-date with the latest trends and developments in the BI and analytics space.
Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
Transfer of knowledge to other team members to build additional capacity.
Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience) .
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in requirement gathering techniques, documentation, and modeling tools.
Knowledge of business process modeling and improvement methodologies.
Knowledge of Agile methodologies is often beneficial
Ability to create clear and concise documentation
Familiarity with software development life cycle (SDLC) methodologies.
Ability to work effectively in cross-functional teams.
Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment

GOCODE GEEK PTE. LTD.

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IT Business Analyst