About the Business:

ESTATE COMMUNITY CARE PTY LTD is a registered NDIS provider committed to providing personalised and compassionate support to individuals with disabilities, enabling them to live their lives to the fullest and achieve their goals.

Located in Mernda, VIC 3754, we are seeking a Full-Time ICT Business Analyst to evaluate, design, and enhance our information and communication technology systems, ensuring they align with business objectives and NDIS compliance requirements. This role involves analyzing business operations, gathering user requirements, and implementing solutions to streamline processes, improve efficiency, and support the business.

Tasks/Duties:

Analyze business operations and workflows to identify opportunities for improvements in ICT systems and processes, ensuring alignment with NDIS compliance requirements.
Collaborate with stakeholders to gather and document business requirements, translating them into functional specifications for ICT system enhancements.
Evaluate existing ICT systems and processes, recommending and implementing changes to improve efficiency and meet organizational objectives.
Coordinate with software developers, vendors, and technical teams to ensure the delivery of customized solutions that address business needs.
Develop, implement, and maintain ICT systems, ensuring compatibility with the company’s operational and compliance requirements.
Conduct data analysis and generate detailed reports to support decision-making and business performance reviews.
Monitor and ensure the integrity of data within ICT systems, implementing measures to enhance data security and compliance with NDIS standards.
Provide ongoing support and training to staff on ICT systems and tools, ensuring effective utilization and adoption of new technologies.
Develop and maintain system documentation, including user manuals, training materials, and system workflows.
Identify and manage risks associated with ICT systems, proposing strategies for risk mitigation and ensuring business continuity.
Stay updated on emerging ICT trends and technologies to recommend and implement innovations that enhance organizational capabilities.

Job Requirements:

Minimum Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
At least 3 years of relevant work experience in business analysis or ICT-related roles.
Proven experience in analyzing and optimizing business processes and ICT systems.
Strong leadership abilities, capable of managing ICT projects and collaborating with cross-functional teams.
Excellent problem-solving and analytical skills with attention to detail.
Ability to gather and document user requirements and translate them into functional solutions.

Additional Information:

Location: Mernda, VIC
Immediate start available

Job Types: Full-time, Permanent

Pay: $75,000.00 – $100,000.00 per year

Work Location: In person

Estate Community Care

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ICT Business Analyst