Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Business Analyst

Job Summary

We are seeking a highly motivated Business Analyst to join our dynamic team to support project roll-outs and provide training to the ground team and perform analysis on project outcomes. As a key member of our organization, you will play a crucial role in ensuring the smooth and efficient operation of our data center facilities. Your expertise in data analysis and business processes will be instrumental in optimizing our operations and driving strategic decision-making. If you are passionate about leveraging data to drive business success and thrive in a fast-paced environment, we invite you to join our team and make a significant impact on our organization's growth and success.

Responsibilities:

Problem Solving/Assessment

Determines and applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues related to Data Center operations
Helps identify process gaps and issues in a Data Center environment
Determines and utilizes appropriate methodology including Lean Six Sigma where appropriate

Project Management

Supports project and resource planning
Works with stakeholders to gain alignment through implementation and post implementation stages
Communicates team progress
Applies appropriate project management skills and best practices including Lean Six Sigma
Helps identify risks and issues

Cost/Benefit Analysis and Monitoring

Conducts pre and post implementation analysis for project roll-outs
Monitors expected benefits and actual results

Implementation and Change Management

Updates process and procedural documentation
Records and archives change management activities

Reporting and Metrics

Status reporting providing periodic project updates, highlighting risks, issues and concerns
Performs ad-hoc reporting

Alignment, Consistency & Prioritization

Assists in assessing priority based on fit to agreed organizational criteria
Escalates disagreements to more senior members
Participates in cross functional discussions to drive issues, challenges and prioritization efforts

Business Requirements, Functional Design and Process Design

Obtains, creates and documents business requirements engaging multiple stakeholders
Supports in developing cross-functional business required document
Manages developing functional business required document
Works with the Business System Analyst's and Development team on solution design and development
Reviews functional design
Partners with stakeholders to analyze, define and document business processes within and across functional areas
Utilizes Lean Six Sigma methodology, supporting the design or improvement of business processes

Stakeholder Management

Maps out stakeholder lists and establishes stakeholders' needs
Escalates to resolve basic stakeholder issues

Testing

May perform user acceptance testing
May be responsible for ensuring User Acceptance Testing is fully planned and executed
Assesses testing progress

Qualifications

3+ years experience in Data Center Operations or Business Data Analytics preferred
Diploma / Bachelor’s degree or equivalent work experience preferred
Yellow belt in Six Sigma preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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Business Analyst