Our client, in the Payments and Lending industry, has an opening for a Business Analyst to join their Deb Collections team.

Are you a team player that enjoys working with developers, testers, and stakeholders from the business?

Do you appreciate taking the initiative, taking responsibility for your company demands, and enjoying becoming involved in the details?

If the answer to each of these questions is "yes," you are welcome to apply if you fulfill the prerequisites. Assembling the business's requirements, creating a Business Requirement Document (BRD), and doing analysis to support the development and operational teams will be your primary responsibilities.

Qualification:

3-year tertiary qualification in relevant technical/financial/analytical related field of study (Required)
Diploma in Business Analysis from FTI or equivalent

Experience:

3 Years + experience in similar role within a formal business analysis environment
Experience with Agile methodologies, Jira, SQL, Power BI, Visio
Experience within the Financial Services industry would be advantageous
Experience with Contact Centre work will be advantageous.
Debt Collection experience would be advantageous

Functional Competencies:

Good understanding of business analysis concepts, tools, and methodologies.
Ability to facilitate, research, model and define requirements
Experience working in a scrum development process.
Quick problem solver with an eye for detail and accuracy
Ability to work independently as well as in a team.
Experience in using SQL to query databases and complete test cases is advantageous.
Strong interpersonal and communication skills to help the team work together and to provide a good service.

Key Performance Areas:

Business Analysis Planning and Monitoring

Identify the appropriate stakeholders
Determine the activities required to successfully complete the business analysis.
Accurately estimate the required business analysis of work items.
For analysis purposes, have a detailed understanding of the source system (including database structures and process flows)

Requirements Elicitation, Management and Collaboration

Investigate, evaluate, design, and propose solutions to address business requirements.
Validate that the stated requirements match the stakeholders’ expectations.
Work with project stakeholders to identify, model, and then document their requirements and
business domain details.
Structure the requirements in the agreed format so that it is understandable by all stakeholders
Ensure the timely analysis and documentation of business requirements for the delivery team.
Strong interpersonal and communication skills to help the team work together and to provide a good service.
Communicate the requirements to all stakeholders and obtain stakeholder sign off within the estimate.
Capture areas of opposing opinion.

Requirements Analysis

Ensure that requirements are prioritized.
Use a combination of text, matrices, diagrams, and formal models to conceptualise the requirements.
Define Assumptions, Constraints and Risks.
Ensure that requirements specifications meet the necessary standard of quality.
Validate that all requirements support the business architecture.

Solution Assessment and Validation

Ensure that the proposed solution meet the stakeholders’ requirements.
Assist the testing team to ensure the solution is validated against the business requirements
Assess whether the organisation is ready to make effective use of the solution.

Enterprise Analysis

Identify new capabilities required to meet the business need.
Define which new capabilities a project iteration will deliver.

Life Cycle Management

Use a combination of text, matrices, diagrams, and formal models to conceptualise the business requirements.
Ensure that the requirement specifications meet the necessary standard of quality
Act as interface with business and the delivery team during the SDLC.
Understands and can describe the basic function of the business’s core system.
Investigate production issues and propose solutions.
Perform data analysis tasks to find issues and opportunities for enhancements.

Functional Competencies:

Good understanding of business analysis concepts, tools, and methodologies
Ability to facilitate, research, model and define requirements
Experience working in a scrum development process
Quick problem solver with an eye for detail and accuracy
Ability to work independently as well as in a team
Experience in using SQL to query databases and complete test cases is advantageous
Strong interpersonal and communication skills to help the team work together and to provide a good service

Behavioural Competencies

Information gathering and problem analysis
Applying Professional / Specialist / Technical Expertise
Creating and Innovating
Quality and Detail orientation
Developing Self
Detail Orientated
Pro-active and showing ownership for work

General:

Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
In keeping with our client’s employment equity requirements, only South African citizens will be considered.
Please include your current salary and salary expectations.
By submitting your application, you are giving Capital H implicit consent to the storage and processing of your personal information.

Desired Skills:

Agile
Business Analysis
Debt Collection
Financial Services
Jira
Microsoft Visio
Power BI

Capital H Staffing

Jobs

Business Analyst (Debt Collections) (CH1041)