Meet the recruiter

Stephanie Whitaker

stephanie.whitaker@cambridge.org

Salary: £50,000 - £66,950

Location: Cambridge/Hybrid

Contract: 12 Month Fixed Term Contract

As a Business Analyst you will document the needs and requirements of external and internal stakeholders around the globe, exploring new methodologies, technologies, and platforms, to improve customer experience and enhance Cambridge University Press & Assessment's operational capabilities.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

As a Business Analyst you will provide support for complex business and technology change initiatives within IELTS – the world's largest English language assessment. You will be responsible for analysing the needs of business stakeholders to facilitate the meeting of needs and ensuring benefits realisation, acting as a bridge between the business and development teams.

Main accountabilities include but not limited to:

Provide advice and guidance in a collaborative, inclusive way that ensures all stakeholders are consulted and feel valued
Be involved in the identification of business change, the implications and the activities needed to transition to new ways of working
Ensure delivered outcomes are fit for purpose, whilst meeting business and customer needs
Proactively share knowledge and expertise with members of the wider team and other colleagues in the organisation

About you

You are a highly motivated individual who adds value, clarity, and energy to contribute to the successful delivery of initiatives. You will be comfortable working within a project structure to provide relevant deliverables based on stakeholder needs but also willing to make decisions about the best way to support a project and make suggestions for how to meet goals. You will have a successful track record of providing analysis support to technology change projects in large, complex organisations. You will also be keen to support the continued professional development of other members of the team, providing support to the Principal Business Analyst where appropriate to lead a large team with a diverse range of skills – for the right candidate there may also be the opportunity to line manage other members of the team.

To be a successful member of English IELTS Analyst Team, we are looking for some who:

Has a Deep knowledge and application of industry standard tools and methodologies including BPMN, UML, data modelling, data mapping, gap analysis, root cause analysis, amongst others.
Is Skilled in adapting ways of working to suit various scenarios, running workshops, and managing stakeholder relationships to deliver successful change and consensus.
Can articulate testable, high-quality, and fit for purpose requirements, and is experienced in Waterfall, Agile, and hybrid project methodologies.
Has excellent oral and written communication skills, with the ability to work independently or collaboratively as required to meet deadlines.

For further detail please review the job description for this role.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 21st February and interviews are scheduled to take place shortly after.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity, and sexual identity), cultural, or social class/background.

We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and it's part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet.

To enable an environment which our people can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. That's why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.

Cambridge University Press & Assessment

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Business Analyst