BUSINESS ANALYST– CONSUMER– SYDNEY

At Allianz, we’re proud to named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

The primary purpose of this role is to collaborate with and support business unit stakeholders and project managers by providing insightful reporting and assisting with the assessment and delivery of business process enhancement initiatives.

About the role

Analysing and delivering business process initiatives, managing components of mid-sized initiatives or all components of small initiatives.
Clarifying and translating business requirements into documentation and solution designs using appropriate tools, models, data analysis, process analysis, and cost-benefit analysis.
Identifying innovative methods for addressing organizational problems and opportunities within the business through consultation, scanning, discussion, and engagement with business representatives.
Developing meaningful regular and ad hoc reporting to assist in business decision-making.
Participating in the project lifecycle, working closely with stakeholders to ensure requirements are understood, documented, and delivered on time, on budget, and in compliance with project governance and risk, audit, and compliance frameworks.
Analysing workflow to create process maps and identifying areas of potential improvement.
Developing functional specifications that document desired outcomes of system enhancement/development.
Coordinating and contributing to User Acceptance Testing (UAT) to ensure efficiency, functionality, and user-friendliness of system enhancements.
Preparing material and providing training to end-users post-implementation to ensure appropriate participation and utilization.

About you

Demonstrated experience as a Business Analyst leading or participating in the delivery of desired project or initiative outcomes within financial services will be highly regarded.
With 2-3 years of experience as a Business Analyst, with a focus on the insurance industry.
Knowledge of Jira, Confluence and delivering in Agile ways of working highly desirable
Transformation experience into Contact Centres highly desirable
Sound understanding of project governance and project management methodologies. Relevant tertiary qualifications or equivalent experience in Project Management or Project Support roles
Exceptional ability to plan and prioritize effectively, organize tasks, and manage competing resources and demands.
Highly developed consulting and influencing skills, demonstrating the ability to co-create strategy and valuable analytical solutions with senior business stakeholders.
Proven ability to identify, analyse, and assess inherent business risks and implement controls/actions to manage future sustainability.
Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact, and influence.

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
For more details about our benefits, visit the Allianz Careers site.

About our culture

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work. We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

Job Level:

Professional

Location:

Sydney, NSW, AU, 2000

Area of Expertise:

Operations

Unit:

Allianz Australia

Employing Entity:

ALLIANZ AUSTRALIA SERVICES PTY LTD

Job Type:

Full-Time

Remote Job:

Hybrid working

Employment Type:

Permanent

ID:

62016

Position Cluster:

Non-Executive

Allianz Australia

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