Join the change. Together, we’ll make history.

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.

About the role:

Melbourne Based | Multiple Opportunities | Hybrid Office

As part of our Retail Transformation journey, we are excited to offer several newly created Business Analyst (BA) positions within our program delivery teams. In this role, you will be an integral member of the Retail Transformation team, focusing on enhancing AGL's customer experience across various business domains and technical platforms. You will take on end-to-end accountability for all analysis activities related to one or more capabilities, guiding projects from inception through to successful delivery. Your contributions will play a crucial role in shaping the future of our retail offerings.

What you’ll be doing

Serve as the primary resource for understanding business context and shaping innovative capability solutions.
Confidently lead workshops for discovery and requirements elicitation, engaging stakeholders in the process.
Collaborate with stakeholders to identify minimum viable products, balancing functionality, architecture, and user experience.
Actively contribute to an agile working environment, accelerating collaboration and ways of working.
Proactively identify, monitor, and manage risks, issues, and dependencies, ensuring project success.
Foster a high-performance culture through participation in retrospectives, driving continuous improvement and team alignment.

About you:

Previous demonstrated experience within a business analysis or product development role, demonstrating the ability to effectively problem solve.
Experience creating and maintaining technical documentation, such as user manuals and/or system architecture diagrams.
Ability to engage with and manage stakeholders at various levels, including executives and end-users.
Experience with Salesforce will be highly regarded
Collaborative mindset with the ability to work closely with cross-functional teams in an agile environment.

At AGL, we offer a wide range of benefits including:

Flexible working options including hybrid work.
Discounts on energy, telcos and solar plans.
Participate in Energise - our reward & recognition program.
Access 20 weeks of paid parental leave for the primary carer.
Access to an additional week of recharge leave per year.
Play an active role in our diversity & inclusion initiatives.
Novated leasing and Electric Vehicle subscriptions.
Access to study assistance, AGL’s share purchase plan and insurance deals.

Benefits may change over time and vary based on role type and location.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:

www.agl.com.au/careers

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the

AGL Privacy Policy

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location:

Docklands VIC 3008

Job Family Group:

Business and Organization Analysis Management

AGL Energy

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